Contact

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There are a lot of flooring options available here, but we're here to help you figure out the best products for you and your lifestyle!

Phone Number: 1-888-565-3566

Our hours are:

Monday through Friday:
8:00 am to 5:00 pm MST

Holiday Closures

Mark James Flooring observes the following holidays, and will be closed:

New Year’s Day
Easter Sunday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Email - Customer Service / Sales

We can be reached at the following address: customerservice@markjamesflooring.com

Returns / Order Cancellations

To arrange a return, contact us via the form, email or phone number above. For more information on the returns process, please review our returns policy.

If you have a cancellation request, we highly recommend contacting our staff at 1-888-565-3566 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our cancellation policy on the returns page.

Physical / Postal Address

Need to write us by mail? Please use the following address

Mark James Flooring
2222 W Parkside Ln, Ste. 113
Phoenix, Arizona 85027

** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email for the proper return address.

Manufacturer or Vendor Inquiries

Do you have a brand you think would be a good fit for Mark James Flooring? Are you a shipping warehouse or manufacturer representative that drop-ships? We are always looking for new business relationships to: customerservice@markjamesflooring.com

Press / Media Inquiries

For any press or media inquiries concerning MarkJamesFlooring.com, the Network of Stores or Build.com, please send email inquiries to: customerservice@markjamesflooring.com

Corporate Contact Info

For more information about us or how to reach us on a corporate level, please call 1-888-565-3566

Need Help or Have A Question?

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